This Privacy Notice for YOBE SOLUTIONS LLC ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").
This includes when you:
Visit our website at https://yobesolutions.com
Use the Yobe Solutions platform
Interact with our services through marketing, support, or integrations
Yobe Solutions provides website design, marketing systems, reputation management tools, automation workflows, and customer engagement software designed to help businesses improve their online presence and customer relationships.
If you have questions about this policy, contact us at: [email protected]
Summary of Key Points
This summary highlights key parts of our Privacy Notice.
What personal information do we process? Information depends on how you interact with our Services.
Do we process sensitive personal information? In some cases we may process customer contact lists uploaded by our clients.
Do we collect information from third parties? Yes. This may include integrations, marketing partners, and publicly available information.
How do we keep your information safe? We use technical and organizational security safeguards.
What rights do you have? Depending on your location you may request access, correction, or deletion of your data.
Table of Contents
What Information Do We Collect
How Do We Process Your Information
Legal Bases For Processing
When and With Whom We Share Information
Cookies and Tracking Technologies
Artificial Intelligence Products
How Long We Keep Your Information
How We Keep Your Information Safe
Information From Minors
Your Privacy Rights
Do Not Track Features
United States Privacy Rights
Data Usage and Sharing
Updates To This Notice
Contact Information
Review, Update, or Delete Your Data
1. What Information Do We Collect
We collect personal information that you voluntarily provide when you:
Create an account
Request information about our Services
Contact support
Use features of the platform
Information may include:
Names
Email addresses
Phone numbers
Mailing addresses
Billing information
Authentication data
Customer contact information uploaded by users
Client Responsibility for Customer Data
Clients using the Services may upload or transmit customer contact information for purposes such as:
Sending review invitations
Customer follow-ups
Appointment reminders
Customer communication
Clients represent and warrant that they have obtained all required permissions, consents, and legal authority required by applicable laws to contact those individuals via SMS, email, or other electronic communications.
Yobe Solutions does not independently verify how customer contact information was obtained and relies on the client's representation that such data was collected lawfully.
Payment Data
Payments are processed by Stripe. Yobe Solutions does not store full payment card information.
We may use certain business-related information to create case studies or marketing materials about our Services.
This may include:
Client business name
Business logo
Publicly available reviews
Testimonials
General performance results such as increased review volume
If you prefer not to have your business included in marketing materials, contact: [email protected]
3. Legal Bases For Processing
We process personal information when we have a valid legal basis including:
User consent
Contractual necessity
Legal compliance
Legitimate business interests
4. When and With Whom We Share Information
We may share information with trusted service providers including:
Cloud hosting providers
Payment processors (Stripe)
Email delivery platforms
SMS messaging providers (including GoHighLevel or Twilio infrastructure)
Analytics providers
Authentication services
AI service providers
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
Third-Party Platform Disclaimer
Our services may integrate with third-party platforms such as:
Google
Social media networks
CRM tools
Review platforms
These platforms operate independently and may remove or modify reviews or content at their discretion.
Yobe Solutions cannot guarantee the visibility or permanence of reviews on third-party platforms.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain platform security
Analyze usage patterns
Improve platform performance
Personalize user experiences
Users can control cookie preferences through their browser settings.
6. Artificial Intelligence Products
Some features of our platform may use artificial intelligence technologies to assist with tasks such as:
Generating responses to customer reviews
Automating marketing messages
Assisting with content creation
These features may rely on third-party AI providers integrated through the GoHighLevel platform.
Users may disable certain AI features within their account settings where applicable.
7. How Long We Keep Your Information
We retain personal information for as long as necessary to:
Provide the Services
Maintain active accounts
Comply with legal obligations
Resolve disputes
Data may remain in backups or archives for a limited period after account closure.
8. How We Keep Your Information Safe
We implement security safeguards including:
Encryption of sensitive data
Secure cloud infrastructure
Access control systems
Authentication safeguards
However, no electronic transmission or storage system can be guaranteed to be completely secure.
9. Information From Minors
Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
Mobile numbers provided through our platform are used only for relevant communications such as:
Review invitations
Service notifications
Customer engagement messages
Customers can opt in to receive SMS messages from YOBE SOLUTIONS LLC by completing an online form that clearly explains messaging and includes explicit SMS consent language. Documentation is available at https://yobesolutions.com/contact-3625.
We do not sell or share mobile opt-in data with third parties for marketing purposes.
Users may opt out at any time by replying STOP to any SMS message.
14. Updates To This Notice
We may update this Privacy Notice periodically.
Updates will be reflected by the Last Updated date at the top of this policy.
15. Contact Information
Yobe Solutions LLC 527 Ridge Rd. Santa Rosa Beach, FL 32459 United States
