We are YOBE SOLUTIONS LLC ("Company," "we," "us," or "our"), a company registered in Florida, United States at 527 Ridge Road, Santa Rosa Beach, FL 32459.
You can contact us by phone at (337) 356-6445, email at [email protected], or by mail to 527 Ridge Road, Santa Rosa Beach, FL 32459, United States.
We operate the website https://yobesolutions.com (the "Site"), along with related software platforms, automation tools, and services that reference these Terms (collectively, the “Services”).
Yobe Solutions provides a marketing and reputation management platform designed to help businesses strengthen their online presence and automate customer engagement. Our Services may include, but are not limited to:
Functional business websites
Automated review request systems
SMS and email review invitations
Review reactivation campaigns
Reputation monitoring dashboards
AI-powered review response tools
Automation workflows for customer engagement
Integrations with Google Business Profile, CRM platforms, and other third-party tools
These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("Client," "you," or "your"), and YOBE SOLUTIONS LLC, concerning your access to and use of the Services.
By accessing or using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES.
The Services are intended for individuals who are at least 18 years old.
We recommend printing or saving a copy of these Terms for your records.
TABLE OF CONTENTS
Our Services
Intellectual Property Rights
User Representations
User Registration
Purchases and Payment
Subscriptions
Prohibited Activities
Third-Party Integrations
Privacy Policy
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications
SMS Text Messaging
Definitions
Scope of Services
Client Responsibilities
Messaging Content & Automation
Data Use & Storage
Service Limitations & No Guarantees
Marketing and Publicity Rights
Miscellaneous
Contact Us
1. OUR SERVICES
The Services provided through Yobe Solutions are intended to assist businesses in managing their reputation, automating customer review requests, and improving their online visibility.
Our platform allows Clients to:
Send automated review requests to their customers
Monitor incoming reviews across supported platforms
Generate AI-assisted responses to customer reviews
Track reputation metrics through dashboards and alerts
Reactivate past customers for additional feedback
Integrate their systems with third-party platforms such as Google Business Profile, Zapier, and CRM systems
The Services are intended solely for lawful business purposes.
2. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in the Services are owned by or licensed to Yobe Solutions LLC.
This includes:
source code
software architecture
website designs
graphics
logos
trademarks
marketing systems
automation workflows
Clients are granted a limited, non-exclusive, non-transferable license to access and use the Services for internal business purposes.
You may not:
copy
distribute
resell
reverse engineer
exploit
any portion of the Services without prior written permission.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
all information you provide is accurate and current
you have the legal authority to enter into this agreement
your use of the Services complies with applicable laws and regulations
you will not use the Services for unlawful or fraudulent activities
4. USER REGISTRATION
To access certain features of the Services, you may be required to create an account.
You are responsible for:
maintaining the confidentiality of your login credentials
all activities that occur under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
5. PURCHASES AND PAYMENT
Payments for Services may be processed through third-party payment providers including Stripe.
By purchasing Services, you agree to provide accurate billing information and authorize recurring charges where applicable.
All prices are listed in U.S. dollars and may be modified at any time.
6. SUBSCRIPTIONS
Many of our Services operate on a subscription basis.
Your use of the Services constitutes agreement with our Privacy Policy.
10. TERM AND TERMINATION
These Terms remain in effect while you use the Services.
Yobe Solutions may suspend or terminate accounts for:
violations of these Terms
unlawful conduct
misuse of the platform
The Client may terminate their subscription or stop using the Services at any time. This can typically be done by using the account settings on the Yobe Solutions platform to cancel the subscription or by providing written notice to Yobe Solutions (such as an email to [email protected]) expressing the desire to terminate. Unless otherwise specified, termination by the Client will be effective at the end of the current billing period for which payment has been made.
Termination or Suspension by Yobe Solutions:
Yobe Solutions LLC reserves the right to suspend or terminate the Client’s access to the Services, in whole or in part, under the following circumstances: If the Client breaches any material term of these Terms (including non-payment of fees, violating messaging rules, or misuse of the Service) and does not cure that breach within a reasonable time after notice (if a cure is possible). If the Client is using the Service in a manner that violates any law or regulation, or that materially infringes upon the rights of others (for example, sending messages without consent, or using the Service to harass individuals). If the Client’s use of the Service poses a security risk to the platform or any third party, or if it could subject Yobe Solutions or any third party to liability (e.g., a malware or hacking attempt originating from the Client’s account). If the Client is abusing the platform (for instance, by attempting to send an unreasonable volume of messages far beyond normal business practice, or by attempting to probe or disrupt Yobe Solutions' systems). If required by law or at the request of government authorities (for example, if a court order or regulatory action requires shutting down the Client’s activity). In most cases, Yobe Solutions will attempt to provide notice to the Client of any suspension or termination, stating the reason and effective date. However, in urgent cases (such as flagrantly illegal activity or security threats), Yobe Solutions may suspend access immediately without prior notice.
Effect of Termination: Upon termination of the Services (whether by Client or by Company), the Client’s right to access or use the Services will cease. Yobe Solutions will stop any further scheduled or automated communications to End Customers on the Client’s behalf.
11. MODIFICATIONS AND INTERRUPTIONS
We reserve the right to modify or discontinue the Services at any time.
We do not guarantee uninterrupted service availability.
Temporary interruptions may occur due to maintenance or third-party service disruptions.
12. GOVERNING LAW
These Terms shall be governed by and interpreted according to the laws of the State of Florida, United States.
13. DISPUTE RESOLUTION
Any dispute arising from these Terms shall be resolved through binding arbitration in Walton County, Florida.
Both parties waive the right to participate in class action lawsuits.
14. DISCLAIMER
The Services are provided “AS IS” and “AS AVAILABLE.”
We make no guarantees regarding:
marketing results
review volume
business outcomes
Use of the Services is at your own risk.
15. LIMITATIONS OF LIABILITY
To the fullest extent permitted by law, Yobe Solutions shall not be liable for:
indirect damages
lost profits
lost revenue
loss of data
reputational harm
Total liability shall not exceed the lesser of:
the amount paid in the prior one month, or
$500.00 USD.
16. INDEMNIFICATION
The Client acknowledges that Yobe Solutions provides a technology platform only and does not control the content, recipients, or timing of communications sent by the Client.
Accordingly, the Client agrees that:
Yobe Solutions shall not be liable for any claim brought by an End Customer relating to communications sent by or on behalf of the Client through the platform.
This includes, but is not limited to, claims involving:
unsolicited SMS messages
unsolicited email communications
alleged violations of TCPA, CAN-SPAM, or other communication laws
privacy complaints
consumer protection claims
The Client agrees to defend, indemnify, and hold harmless Yobe Solutions LLC, its officers, employees, contractors, and affiliates from any claim, demand, liability, or legal action brought by an End Customer arising out of:
communications sent by the Client through the platform
failure to obtain consent
misuse of the Services
violations of communication or privacy laws
The Client further agrees that End Customers are not third-party beneficiaries of this agreement and have no rights to enforce these Terms against Yobe Solutions.
Any disputes arising from communications sent through the platform are solely between the Client and the End Customer.
17. USER DATA
We may store data transmitted through the Services for the purpose of operating and improving the platform.
Clients remain responsible for maintaining their own backups of important data.
18. ELECTRONIC COMMUNICATIONS
By using the Services, you consent to receive communications electronically, including:
service notices
billing notifications
system updates
19. SMS TEXT MESSAGING
Clients may use the platform to send SMS messages to their customers.
By using these features, Clients agree that:
they have obtained proper consent from recipients before sending SMS messages
they will comply with laws including the Telephone Consumer Protection Act (TCPA) and related messaging regulations
recipients must be able to opt out by replying STOP
Message and data rates may apply.
Yobe Solutions provides the messaging platform but does not control client messaging behavior.
If you have questions regarding SMS communications sent through our platform, you may contact:
Clients are solely responsible for compliance with applicable communication laws.
Carriers are not liable for delayed or undelivered messages.
20. DEFINITIONS
Company: Yobe Solutions LLC Client: A business or individual using the Services End Customer: A customer of the Client receiving communications Services: Automation tools, review request systems, and marketing technology provided by Yobe Solutions
21. SCOPE OF SERVICES
Yobe Solutions provides technology tools to assist businesses with customer engagement and reputation management.
Our Services may include:
automated review requests
reputation monitoring dashboards
review response assistance
customer reactivation campaigns
Yobe Solutions does not control or guarantee the outcome of review requests or marketing campaigns.
22. CLIENT CONSENT AND TCPA COMPLIANCE
The Client represents and warrants that it has obtained all legally required consent from any End Customer before sending communications through the Yobe Solutions platform.
This includes, but is not limited to, compliance with:
The Telephone Consumer Protection Act (TCPA)
The CAN-SPAM Act
The California Consumer Privacy Act (CCPA)
Any applicable state or international messaging or privacy regulations
The Client acknowledges and agrees that:
Yobe Solutions does not originate marketing communications and acts solely as a technology platform that enables Clients to communicate with their own customers. The Client is solely responsible for ensuring that each End Customer has explicitly opted in to receive SMS messages, emails, or other electronic communications prior to any message being sent. The Client must maintain verifiable records of consent for all recipients contacted through the platform. The Client must immediately honor any opt-out or unsubscribe request received from an End Customer. The Client must ensure that all communications sent through the platform include any legally required disclosures, including opt-out instructions where applicable. Yobe Solutions does not verify consent records and relies entirely on the Client’s representations that such consent has been lawfully obtained.
Any failure by the Client to obtain proper consent shall be the sole responsibility of the Client.
23. MESSAGING CONTENT & AUTOMATION
Clients authorize Yobe Solutions to send automated messages to their customers on their behalf using preconfigured templates and schedules.
Clients may customize message content and timing.
Clients remain fully responsible for the legality and accuracy of any messaging sent through the platform.
24. DATA USE & STORAGE
We retain personal information only as long as necessary to:
provide Services
maintain active accounts
comply with legal obligations
resolve disputes
Data may remain in backups or archives for a limited time after account closure.
25. SERVICE LIMITATIONS & NO GUARANTEES
Yobe Solutions does not guarantee:
specific marketing results
the number of reviews generated
customer engagement outcomes
The platform provides tools that assist businesses but outcomes depend on customer participation.
26. MARKETING AND PUBLICITY RIGHTS
Clients grant Yobe Solutions permission to use their business name, logo, and publicly available results for marketing purposes including:
case studies
testimonials
promotional materials
Clients may request removal from marketing materials by contacting support.
27. MISCELLANEOUS
These Terms constitute the entire agreement between the Client and Yobe Solutions.
If any provision is found unenforceable, the remaining provisions remain in effect.
28. CONTACT US
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
YOBE SOLUTIONS LLC 527 Ridge Rd. Santa Rosa Beach, FL 32459 United States
